{"id":29,"date":"2018-04-17T04:56:40","date_gmt":"2018-04-17T04:56:40","guid":{"rendered":"https:\/\/birchandbear.com.au\/?page_id=29"},"modified":"2024-01-03T13:05:38","modified_gmt":"2024-01-03T02:05:38","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/birchandbear.com.au\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29\" class=\"elementor elementor-29\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9f532cc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9f532cc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4127bd8\" data-id=\"4127bd8\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1965858 elementor-widget elementor-widget-spacer\" data-id=\"1965858\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-81e8be6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"81e8be6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4196745a\" data-id=\"4196745a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4b80152 elementor-widget elementor-widget-heading\" data-id=\"4b80152\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Contact Us\n<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bba2920 elementor-widget elementor-widget-text-editor\" data-id=\"bba2920\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Our online store does not carry our full range so if you see items of<br \/>interest via other platforms\u2026.please ask!\u00a0 Our online store will<br \/>continue to grow with us and new products will be added throughout the<br \/>year.<\/p><div>\u00a0<\/div><div><p>Open 11am &#8211; 4pm<br \/>Closed Tuesdays and Wednesdays during January and February<\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-285566c elementor-button-align-center elementor-mobile-button-align-center elementor-widget elementor-widget-form\" data-id=\"285566c\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width_mobile&quot;:&quot;100&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"29\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"285566c\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Birch &amp; Bear\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-33 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Your Name (required)\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-33 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Your Email (required)\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_9d4d228 elementor-col-33 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_9d4d228]\" id=\"form-field-field_9d4d228\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"You Subject (required)\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Your Message\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_a648a12 elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_a648a12\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LdyGy0hAAAAABkt3V9SR8ORmyVy7CH68qrz8Hez\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text\">\n\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_94ce037]\" id=\"form-field-field_94ce037\" class=\"elementor-field elementor-size-sm \" style=\"display:none !important;\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons elementor-sm-100\">\n\t\t\t\t\t<button type=\"submit\" class=\"elementor-button elementor-size-sm\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\" elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ac636d8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ac636d8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-63d905d\" data-id=\"63d905d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a048bc elementor-widget elementor-widget-heading\" data-id=\"4a048bc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Find Us<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9695669 elementor-widget elementor-widget-text-editor\" data-id=\"9695669\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<a href=\"tel:0490321288\" style=\"color:#554d19; font-size:24px;\">0490 321 288<\/a>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7842391 elementor-widget elementor-widget-text-editor\" data-id=\"7842391\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>287 High St,\u00a0Northcote\u00a0Victoria\u00a03070<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-795b713 elementor-widget elementor-widget-html\" data-id=\"795b713\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<iframe src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m14!1m8!1m3!1d12615.080213201376!2d144.9983513!3d-37.7719896!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x0%3A0x16c51bfb3d24b69b!2sBirch%20and%20Bear!5e0!3m2!1sen!2sau!4v1598153693401!5m2!1sen!2sau\" width=\"600\" height=\"450\" frameborder=\"0\" style=\"border:0;\" allowfullscreen=\"\" aria-hidden=\"false\" tabindex=\"0\"><\/iframe>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-940c3f7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"940c3f7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bb8ec75\" data-id=\"bb8ec75\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-87ae4ca elementor-widget elementor-widget-heading\" data-id=\"87ae4ca\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms & Conditions\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae186ef elementor-widget elementor-widget-text-editor\" data-id=\"ae186ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>You are purchasing a handmade product where variations and irregularities are to be expected, adding to the authenticity and nature of handmade.<\/p><p>Images of finished products are examples. We use pure wool felt, often hand dyed, and upcycled fabrics, so no two will ever be the same.<\/p><p>Where possible options may be offered for some items, however these are only guidelines to help us understand your preferences.<\/p><p>Our online store does not carry our full range so if you see items of interest in any of our images on website or Instagram, please ask.<\/p><p>We are a small group of makers and although we try to have stock on hand, this is not always possible. We have a pre-order system in place with a window of 1-4 weeks (plus post) when stock is not available. \u00a0If you require an item quickly or to check on stock availability, please call or email first.<\/p><p>Unless stated otherwise, we do not recommend our toys for children under 3 years old. Please use your discretion when choosing toys for your children and see the \u2018Baby and Toddler\u2019 section, for appropriate options.<\/p><p>Prices and details of our products are subject to change without notice at any time.<\/p><p>Many of our products are original designs and are the artistic and intellectual property of Birch and Bear.<\/p><p><b>Payment options<\/b><\/p><p>We accept Paypal\/visa\/mastercard\/bank transfer<\/p><p>We do not offer Afterpay.<\/p><p><b>Returns\/exchanges:<\/b><\/p><p>We do not accept returns for change of mind.<\/p><p>We do except exchange of goods however postal costs are incurred by the customer.<\/p><p>All returns must be authorized by us at Birch and Bear by phone or email and returned within 20 days of purchase date with receipt. \u00a0In case of all returns, goods must arrive to us unused and in original condition and or packaging where applicable. If goods are not in original condition, no exchange will be offered.<\/p><p>We recommend all returns be sent via tracked postage as we are not responsible for items lost or undelivered.<\/p><p>We only accept refunds if goods are faulty and cannot be repaired.<\/p><p><b>Freight\/postage:<\/b><\/p><p>We currently only offer online postage within Australia. We are happy to send internationally however you will need to contact us before purchasing, for freight costs.<\/p><p>Flat rate for all orders within Australia $12.50. We use Australia Post with tracking.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Contact Us Our online store does not carry our full range so if you see items ofinterest via other platforms\u2026.please ask!\u00a0 Our online store willcontinue to grow with us and new products will be added throughout theyear. \u00a0 Open 11am &#8211; 4pmClosed Tuesdays and Wednesdays during January and February Find Us 0490 321 288 287 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Contact Birch &amp; Bear for Handmade Gifts<\/title>\n<meta name=\"description\" content=\"Contact Birch &amp; Bear by phone or email or visit us in store. 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